Dealing with Difficult Customers? These 10 Moves Save Your Sanity
Let’s be honest, dealing with difficult customers isn’t anyone’s favorite part of the job. But it’s a part that matters. A lot. According to a study by Zendesk, 73% of customers will switch to a competitor after just one bad experience. That means one frustrating interaction with a tough customer can cost your business more than a sale, it can cost long-term loyalty. So when… Read More »Dealing with Difficult Customers? These 10 Moves Save Your Sanity